I had ordered a 3D print of a figurine for one of my Dungeons and Dragons characters. The final product looks fantastic - only a couple of tiny spruing marks here and there which will probably go away as soon as I paint it. And I received it actually much faster than I was expecting to. As far as communication is concerned, I didn't ever have any need to interact directly with the supplier, as there were never any problems whatsoever, but for their part they were very prompt in updating where they were in the process. I was completely satisfied with this transaction.